Terms and conditions

Terms and Conditions

 

Acceptance of Terms - When you access this site, you acknowledge that you have read and agree to the terms described below. If you do not agree to the terms discussed here, you should exit the site and refrain from placing any order. These terms of use are a legal agreement between us and describe the terms and conditions applicable to your use of our website and the services we offer including the sale of products to consumers. You must read, agree with and accept all of the terms and conditions contained in this agreement and our Privacy Policy. This agreement includes those terms and conditions expressly set out below and those incorporated by reference. We strongly recommend that you also access and read any other information contained on other pages or websites referred to in this agreement, as they may contain further terms and conditions that apply to you.

 

It is your responsibility to make sure that your order contains acceptable and approved items for import into the country of destination/delivery. The buyers solely accept the full risk of any package (or part thereof) being detained by customs for whatever reason and acknowledge and agree that they will not hold HalaGsm liable for such packages, for whatever reason being unable to be delivered to their destination.

 

Your Conduct and Use Limitation 

You shall not carry out any act or omission or procure any act or omission which would: (a) disrupt, impair or interfere with, alter or modify this website or its software; (b) act in a way that affects or reflects negatively on us or anyone else; (c) collect or attempt to collect any information from others including, without limitation, personally identifiable information, without such party's prior consent; (d) engage in any activities in such a manner as to expose HalaGsm or any third party to liability or adversely affecting the name, reputation or business of us or any such third party; (e) commit a crime or in the course of committing a crime or for an unlawful purpose to do any act that may damage the network or systems or cause the quality of HalaGsm to be impaired; (f) violating or attempting to violate the security of the website; (g) Cause any illegal, offensive, defamatory material to be placed on or associated with this website; (g) b in breach of any copyright, trade mark, privacy, confidence, or any other third party right; (h) cause any inconvenience to HalaGsm, its employees, servants, agents, software and other suppliers or any other third party (including, without limitation, creating or procuring software viruses, chain letters, unsolicited communications and 'spam'). NOTE: Violations of system or network security may result in civil or criminal liability.

 

 

Back Orders 

 

Occasionally, one of the products you have ordered may be out of stock. If this happens, you will always be emailed with the option for you to cancel your order or change your order should you prefer not to wait. You must therefore provide us with your e-mail address when ordering. If you decide to wait for an order, please be aware that you may have to wait longer than the delivery schedule times stated above.if you dont want item you still have 14days to send 

 

Changes to the HalaGsmTerms of Use 

Please check our Terms of Use periodically for changes as we reserve the right to change the terms and conditions of sale at anytime.

 

Credit Card Security -

We know of no documented cases of credit card fraud using our shopping system over the Internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our system. They are not held in clear text on any web site. We process payment by credit card through barclays Bank 

 

Currency 

 

 We currently only accept Ringgit Malaysia and UK Pound  and shall accept Euro  as the official currency for all calculations.

 

Damage or Declared Goods 

DHL, FEDEX, UPS and USPS will only cover the actual goods value if the package is damaged by the shipping agent during the transporting of your goods. (We would not be held responsible if you've requested for us to change the invoice value).

You are required to make a report to us on damaged item(s) in your package within 24 hours after you have received the package. We will not entertain any request if more than 24 hours after you have received the package.

 

issing Item -

You are required to report missing item in your package within 24 hours after you have received the package. We will not entertain any request if more than 24 hours after you have received the package please contact us 

 

Refund Policy

 

  • Refunds will be given at the discretion of HalaGsm management.
  • For you to receive your refund, you can expect a timeline between 3 - 7 working days upon refund confirmation. This is a standard internal procedure that is taken at HalaGsm to ascertain accurately the reason of the refund and  the processing time between departments.
  • We will refund you the full amount of the purchase excluding the processing fee / bank charges that was incurred for your purchase.