How long does it take for my gadget to arrive?
We send all of our phones and tablets out via Royal Mail Tracked 24™. Items are dispatched the same day if ordered before 3pm Monday to Thursday, and you will receive this item the next day. For orders outside of this, please see estimated delivery days below:
Orders placed Monday to Thursday after 3pm Your item will be dispatched the next day, meaning you will receive the item the following day.
Orders placed after 3pm on Friday or over the weekend
Your item will be dispatched the next working day (Monday), meaning you will receive the item on the second working day.
Orders placed on a Bank Holiday
Your item will be dispatched the next working day (Monday or Tuesday), meaning you will receive the item on the second working day.
International purchases are not guaranteed next day delivery. Tracked mail services aim to deliver to Europe within 3-5 working days.
If you leave notes at checkout asking for specific requests or dates, we can not guarantee this request will be fulfilled. However, we do aim for items to be dispatched within the promised 5 - 7 working days, unless any errors occur, which you will be informed about.
If you receive your package back and there's damage to your item please contact our customer support team straight away on firstname.lastname@example.org . Please make sure you do not throw away any of the packaging as we will need this sent back with the item so we can proceed with the claim, if we do not have this we will not be able to proceed with the claim and repair the device. Please note, claims may take 28 days to complete.
Please note all international shipping cost for repairs, to us, will be covered by the customer, we will cover return postage. As stated upon checkout of item.
All orders need to be shipped to billing address, for security purposes.